Check for spelling error. If the code is correct, but still gives an error message, the app must be deleted from the phone and then reinstalled before trying again. If you still get an error message, please contact the person who sent you the code to get a new code.
Must the phone always be close to the sensor?EinarNilsen2023-01-23T16:03:21+01:00
The sensor communicates with the phone and should be close to the sensor during the test. If the phone is distanced and disconnected, any arrhythmias will be stored in the sensor until the phone is reconnected. The phone notifies you if the sensor is disconnected. The sensor usually automatically reconnects to the phone. If not, the test should be restarted in the app. It is not necessary to remove the sensor or electrode patch.
Possible arrhythmia – what do I do?EinarNilsen2023-01-23T16:04:07+01:00
Please follow the stepwise instructions in the ECG247 app. The sensor must be connected to the electrode patch and the sensor must light blue before connection. Check that Bluetooth is enabled for ECG247 in the phone settings and that you have answered yes to the question allowing connection. If necessary turn the phone completely off and try again.
The sensor has loosened from the patch…EinarNilsen2023-01-23T16:05:49+01:00
Battery optimization settings on some phones may turn off the Bluetooth connection to the sensor and/or shut down the ECG247 app. We advise you to turn off the battery optimization for ECG247 and Bluetooth (more details)
What arrhythmias can be detected using ECG247?EinarNilsen2023-02-13T16:51:43+01:00
The ECG247 automatically detects all common heart rhythm disorders such as atrial fibrillation, atrial flutter, supraventricular tachycardias, ventricular tachycardias and slow heart rate/pause. In addition, premature beats and sinus arrhythmia are detected.
Electrical noise can affect the automatic interpretation and lead to misclassification. All arrhythmias must therefore be confirmed by a doctor. You can easily order an assessment by a cardiologist in the ECG247 app or you can share the recording with your GP.
The heart rhythm signals have different shapes and sizes from different people. We cannot guarantee that the ECG247 system will detect all arrhythmias.
What can interfere with the ECG recording?EinarNilsen2023-01-23T16:05:28+01:00
Some types of clothing, such as technical training clothes touching the sensor, may interfere with the registration. This is seen as interference in the ECG display in the app. The disturbances usually disappear after a short time. Exercise that involves the use of the arm and chest muscles can also interfere with the recordings, but the signals usually return to normal after exercise.
What is a periodic recording?EinarNilsen2023-01-23T16:08:19+01:00
Cardiac arrhythmias are a common term for all deviations from the normal heart rhythm (sinus rhythm). Many heart rhythm disorders are harmless, while others require medical treatment. Cardiac arrhythmias can cause rapid, slow or irregular heartbeats. Cardiac arrhythmias may feel like irregular heartbeats, palpitations, dizziness or sometimes as fainting. A common heart rhythm disorder is atrial fibrillation. The heart beats irregularly and often too fast during atrial fibrillation. Atrial fibrillation increases the risk of blood clots in the heart. The blood clots can follow the large blood vessels to the brain and cause a stroke. Anticoagulation therapy can prevent blood clots.
Where do I find the ECG247 app?EinarNilsen2023-01-23T15:58:59+01:00