The phone notifies you that the sensor is disconnected ....

When the sensor and telephone have come too far apart, you are notified. Pairing will take place automatically when the sensor and phone have joined.

Can I order an assessment from a cardiologist in the app?

Cardiologist review of the test results can be ordered directly in the ECG247 app. The test is assessed by our experienced heart specialists. The report will be available in the app when it is finished. Please note that only results from the ECG247 test are assessed and described. Any further examination and treatment must be done by your own doctor.

How to clean the sensor?

The sensor can be cleaned with a cloth. Disinfectant can be used. Note: Do not immerse the sensor in liquids.

How often should I test?

We recommend regular testing (1-2 times annually) with the ECG247 sensor if you are in the risk groups (>65 years, diabetes, hypertension, previous stroke or cardiovascular disease).

Can I make an ECG recording at any time?

You can save a recording of your heart rhythm at a specific time by briefly pressing the button in the middle of the sensor.

The sensor has loosened from the patch...

Mount the sensor on the electrode patch again. The test continues automatically when the sensor is reconnected.

What can interfere with the ECG recording?

Some types of clothing, such as technical training clothes touching the sensor, may interfere with the registration. This is seen as interference in the ECG display in the app. The disturbances usually disappear after a short time. Exercise that involves the use of the arm and chest muscles can also interfere with the recordings, but the signals usually return to normal after exercise.

How long should you use the sensor?

We recommend that you use the sensor for at least 3 days if possible.

The patch has loosened....

The patch is intended for single use only. The adhesion time can vary depending on humidity and other external factors. New electrode patch can be ordered from the online store.